Privacy Policy – Zenith Soles

Last Updated: 22 October 2025

At Zenith Soles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make a purchase on www.zenithsoles.shop, in full compliance with U.S. privacy laws and best industry practices.

1. Who We Are

Store Name: Zenith Soles
Email: Support@zenithsoles.shop
Country of Operation: United States
Nature of Business: Online retail of footwear and accessories

We act as the Data Controller for information collected through our website and online store.

2. Information We Collect

When you interact with our website, we may collect the following categories of information:

• Personal Identification Data: Name, email, address, phone number.
• Transaction Data: Payment method (masked), order history, and receipts.
• Technical Data: IP address, browser type, device type, operating system.
• Marketing Data: Preferences, cookies, and ad interaction.

We do not store or access full credit card details. All payments are processed securely by Stripe, PayPal, or Shopify Payments.

3. How We Use Your Information

• To process and deliver your orders.
• To communicate regarding purchases, returns, or support.
• To prevent fraud and enhance payment security.
• To personalize your experience and improve our website.
• To comply with tax and legal obligations.

4. Legal Basis for Processing

5. How We Share Your Information

We only share data with trusted service providers essential for operations, including:

• Payment processors (Stripe, PayPal, Shopify Payments)
• Shipping and logistics companies (USPS, UPS, FedEx)
• Marketing platforms (Google Ads, Meta Ads)
• Analytics providers (Google Analytics, Shopify Analytics)

We never sell or rent your personal information.

6. Data Retention

Data is retained only as long as necessary for order fulfillment and compliance purposes:

• Customer service and order records: up to 3 years
• Accounting and tax data: up to 7 years

7. Cookies & Tracking

We use cookies and tracking tools to improve your experience and personalize marketing. For more information, see our Cookie & Tracking Policy.

8. Data Security

Our website is protected with SSL encryption, PCI DSS Level 1 certified payment gateways, and advanced fraud detection. We continuously monitor and update our systems to ensure your information remains secure.

9. Your Rights (CCPA & CPRA)

If you are a California resident, you have the right to:

• Access and request a copy of your data.
• Request correction or deletion.
• Opt-out of the sale or sharing of data.
• Limit the use of sensitive information.

To exercise your rights, email us at Support@zenithsoles.shop. We will respond within 45 days as required by law.

10. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a minor has submitted information, contact us for immediate deletion.

11. Data Transfers

If your data is processed outside the U.S., we ensure equivalent protection using Standard Contractual Clauses and encryption.

12. Marketing Communications

You may subscribe to receive offers or updates from us. You can unsubscribe anytime by clicking “unsubscribe” in any email.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect new legal or business developments. The latest version will always be available here.

14. Contact Us

For privacy-related questions or concerns, contact:

Email: Support@zenithsoles.shop
Business Hours: Monday – Friday, 9:00 am – 6:00 pm (EST)

✅ Compliance Summary

© 2025 Zenith Soles. All rights reserved.