Terms & Conditions

Terms & Conditions – Zenith Soles

Last Updated: 22 October 2025

These Terms & Conditions (“Terms”) govern your access to and use of www.zenithsoles.shop (the “Website”) and any purchases made through it.
By placing an order or using our services, you agree to be bound by these Terms.

Please read them carefully before making a purchase.

1. Company Information

Store Name: Zenith Soles
Business Entity: Independently operated eCommerce business registered in the United States
Email: Support@zenithsoles.shop
Country of Operation: United States

2. Use of the Website

By accessing or using this website, you agree to:

  • Use it only for lawful purposes and in accordance with all applicable U.S. federal and state laws.

  • Not engage in any activity that could damage, disable, or impair the website or interfere with others’ use.

  • Not attempt to gain unauthorized access to the site, its servers, or associated systems.

We reserve the right to restrict access to any user who violates these Terms.

3. Products & Availability

  • All products and prices listed on our website are subject to change without prior notice.

  • We make every effort to accurately describe and photograph products, but slight variations (e.g., color or texture) may occur.

  • Availability is not guaranteed; we reserve the right to limit quantities or discontinue items at any time.

4. Pricing & Payment

  • All prices are displayed in U.S. Dollars (USD).

  • Prices include applicable taxes unless stated otherwise.

  • We accept secure payments via Stripe, PayPal, and Shopify Payments (Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay).

  • Payment is due at the time of purchase.

  • Orders are not confirmed until payment has been successfully processed.

All transactions are processed through PCI DSS Level 1 certified gateways for maximum security.

5. Order Confirmation & Acceptance

  • After placing an order, you will receive an email confirmation acknowledging receipt.

  • This does not constitute acceptance of your order.

  • A contract is formed only when we send a dispatch confirmation email.

We reserve the right to cancel or refuse any order if:

  • The product is unavailable.

  • There is an error in the product description or price.

  • Fraudulent or unauthorized activity is suspected.

If an order is canceled after payment, a full refund will be issued.

6. Shipping & Delivery

  • Order processing: 2–4 business days.

  • Estimated delivery: 7–15 business days (standard).

  • Delivery times may vary due to carrier delays, weather conditions, or holidays.

Detailed information is available in our [Shipping Policy].

7. Returns & Refunds

We offer 30-day returns from the date of delivery, provided the product is unused and in its original condition.
For more information, please refer to our [Returns & Refunds Policy].

8. Warranty & Limitation of Liability

  • All products include the implied warranty of merchantability and fitness for use under U.S. law.

  • This warranty does not cover damage caused by misuse, neglect, accidents, or unauthorized alterations.

  • Our liability shall not exceed the total purchase price of the item.

Nothing in these Terms limits your legal rights under U.S. consumer law.

9. Intellectual Property

All website content — including text, graphics, images, logos, and design — is the property of Zenith Soles or its licensors and protected by U.S. copyright and trademark laws.
You may not copy, distribute, modify, or use any content without our prior written consent.

10. Privacy & Data Protection

Your personal data is handled in accordance with our [Privacy Policy], which explains how we collect, store, and use your information.
We comply with CCPA, FTC data protection rules, and PCI DSS standards.

11. Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose.

  • Attempt to interfere with website operations or security.

  • Use bots, scrapers, or any automated system to extract data.
    Violations may result in suspension of access and potential legal action.

12. Dispute Resolution

In the event of a dispute, you agree to attempt informal resolution by contacting Support@zenithsoles.shop.

If the matter cannot be resolved, it shall be settled through binding arbitration conducted under the Federal Arbitration Act (FAA).
You waive your right to participate in a class action lawsuit.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States of America and the State of Delaware, without regard to conflict-of-law principles.
Any disputes shall be heard exclusively in the state or federal courts of Delaware.

14. Limitation of Liability

To the fullest extent permitted by law, Zenith Soles shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, data, or business opportunities.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

15. Changes to These Terms

We may update or modify these Terms from time to time.
Any revisions will be posted on this page with the updated date.
Continued use of our website constitutes acceptance of the new Terms.

16. Contact Information

For any questions about these Terms or your rights as a customer, contact:
📧 Support@zenithsoles.shop
🕓 Monday – Friday, 9:00 am – 6:00 pm (EST)